Privacy Policy

Your Privacy Matters

Your data privacy and security are important to us.

Introduction

Nitro Explosives (T) Limited is committed to protecting your personal information and ensuring transparency in how we handle data. This Privacy Policy is issued in compliance with the Personal Data Protection Act, 2022, as administered by the Personal Data Protection Commission (PDPC) of Tanzania, and explains how we collect, use, and safeguard your information when you visit our website.

Data Controller: Nitro Explosives (T) Limited — Dar es Salaam: P.O. Box 21, Dar es Salaam, Tanzania | Arusha: Sokoine Road (ACU Building, Plot 30–31), P.O. Box 11733, Arusha, Tanzania.

Data Protection Officer: Ally Abubakari Mrimbo, IT Personnel — it@nitroexplosives.com.

Information We Collect

  • Name
  • Email Address
  • Message Content

How We Use Data

  • Respond to inquiries
  • Provide customer support
  • Ensure security and prevent misuse
  • Improve website performance

Lawful Basis for Processing

We process your personal data only on one of the following lawful bases under the Personal Data Protection Act, 2022:

  • Consent – given when you submit our contact form or accept cookies. You may withdraw consent at any time and it will not affect processing already carried out.
  • Legitimate interest – to keep our website secure, prevent misuse, and understand how it is used.
  • Legal obligation – where processing is necessary to comply with Tanzanian law.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. This helps us improve performance and user experience. The data collected is aggregated and does not directly identify individuals.

Cross-Border Data Transfers

Some of the tools we use — including Google Analytics — may process and store data on servers located outside Tanzania (for example, in the European Union or United States). This is known as a transborder data flow.

Where this happens, the data is aggregated and does not directly identify you, and it is handled under the receiving provider’s own privacy and security safeguards. We only use providers that apply appropriate protections for data transferred outside Tanzania.

Cookies

Our website uses cookies to improve functionality and analyze traffic. Cookies help us understand user behavior and enhance your browsing experience.

You can control or disable cookies through your browser settings.

Data Sharing

We do not sell, rent, or trade your personal information. Your data may only be shared with trusted service providers or legal authorities where required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

Data Retention

We retain personal data only as long as necessary to respond to inquiries or comply with legal obligations.

User Accounts

Our website does not provide user accounts or login functionality. We do not store passwords or account-related data.

Your Rights

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of data we no longer need.
  • Restrict or object to processing, including for direct marketing.
  • Withdraw consent at any time — this will not affect processing already carried out.

Right to Lodge a Complaint with PDPC

If you believe your personal data has been mishandled, you have the right to lodge a complaint directly with Tanzania’s data protection regulator:

Personal Data Protection Commission (PDPC)

  • P.O. Box 1105, 1 Moshi Street, Viwandani, 41102 Dodoma, Tanzania
  • Email: helpdesk@pdpc.go.tz
  • Phone: +255 753 459 155

We would also welcome the chance to resolve any concern directly — contact us first at it@nitroexplosives.com.

Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

Contact

Nitro Explosives (T) Limited

  • Dar es Salaam: P.O. Box 21, Dar es Salaam, Tanzania
  • Arusha: Sokoine Road (ACU Building, Plot 30–31), P.O. Box 11733, Arusha, Tanzania

Email: it@nitroexplosives.com
Phone: +255 684 700 004

Data Protection Officer: Ally Abubakari Mrimbo, IT Personnel